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Job Title
Manager - Operations, Building
Location
Hyderabad
Reporting To
Senior General Manager – Building, South Region
Qualification
- BE or B. Tech (Civil Engineering preferable)
- Management degree would be an added advantage
Experience
Minimum 15 years of experience in Primavera and PMP certification.
Job Profile
- The job incumbent is responsible for Technical and operational management for the PMC Business of residential, commercial and industrial buildings.
- Assist Head of PMC for business growth and customer satisfaction.
- Identifying training needs and organizing training for the Engineers.
- Planning of resources required and assist the Head of PMC resource planning
- Effective utilization of the Engineers.
- Monitoring of productivity and effectiveness of the staff.
- Assigning Staff for various jobs based on job requirements matching competency.
- Should monitor the day to day operations
- Attend all Client escalations & Trouble shooting the issues
- Should Prepare & Implementation of PMC Systems & Formats
- Complaint Management: monitoring quality of TUV India Services, reporting any client’s feedback / complaints and assisting in mitigating the same.
Attributes
- Perform & deliver to client as per contract and client expectations.
- Build the team, including external consultants/sub-cons.
- Zero claim from customer
- Excellent interpersonal skills.
- An intrinsic Task Master.
- Should be able to manage a team under him.
- Should have good leadership abilities and skills.
- Should have a pleasing personality
- Good communication and presentation skills.
- Proficient in MS office
- Self-starter