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Job Title
Profit Centre Head/Branch Head
Location
Colombo, Sri Lanka
Reporting To
Cluster Head – System Certification, Training & Sustainability
Experience
Mininum 8-10 years out of which minimum 4-5 years in CB handling Operations Management, with P&L responsibilities.
Qualification
Graduate in Engineering, Pure Sciences or equivalent. Lead Auditor qualification, at least for ISO 9001 is desirable / preferred.
Job Profile
- Business development and achieving business goals according to TUV India strategy for the respective Profit Centre.
- Responsible for the P & L of the Respective Profit Centre.
- Budget preparation for responsible Cluster in consultation with respective Cluster Head and CFO as per the broader guidelines and growth plan given by Managing Director.
- Responsible for making proposal to the customers with help of respective Marketing Executive. Risk assessment to be done in consultation with Cluster Head, Legal Advisor and CFO.
- Take lead for developing new services and/or proposal for new services.
- Responsible for recruitment of resources, experts and associates as per the need for their respective business segment in consultation with Cluster Head and HR.
- Ensure adequate cash flow for the respective business segment and keep the outstanding below 30 days.
- Perform monthly outstanding receivable review with HO / CFO and should be responsible for collection of outstanding for their product line.
- Ensure the pending order data is reviewed for their product line so as to have accurate information on orders in hand.
- Ensure proper MIS reporting for their products.
- Responsible for ‘quality’ requirements applicable for the relevant services
- Responsible to ensure compliance to all systems and procedures of TUV India and meet all the accreditation guidelines.
- Responsible to ensure team building, competence building and enhancement and motivation of the employees assigned to them with necessary support from HR
- Responsible for appraisal and promotion (where appropriate) for their assigned employees of PC and submit to Cluster Head for his approval within time frame as set by HO.
- Responsible for overall process improvement from time to time as per the need of the organization.
- Undertake and streamline PC administration (costs, investments and personnel including necessary initial and further training measures, as well as relevant tools and support).
- Control the attainment of planned targets and initiation of measures in the case of deviations from plan.
- Implement the processes specified in the company - especially those relating to orders – in accordance with the Quality Management Manual or group regulations.
- Communicate targets as well as the preparation and implementation of measures to attain targets.
- Plan and control the necessary initial and further training of employees.
- Report actively & on regular basis to Cluster Head on special business matters, quality cases, customer relations and if necessary on deviations from agreed targets and specifications.
- Promote exchange of information within the group.
- Demonstrate responsible leadership and management of employees according to the code of ethics and values of TNG and ensuring a working atmosphere that promotes productivity.
- Ensure effective and efficient operative processes (quality-compliant and schedule-complaint, cost-effective provision of services with consistent and evenly-spread utilization of resources).
- Ensure attainment of plan targets in area of responsibility.
- Communicate requisite information to own manager and own employees.
- For Branch Administration related responsibility, PCH to follow the Branch Administration guideline circulated separately and interact with the respective assigned person for Branch administration responsibility
- Ensuring proper implementation and surveillance for occupational safety, health and environmental during work for the employees.
- Exercise power of instruction and authority over assigned employees related to organizational, disciplinary and professional.
- Ensure services are provided in a way that meets the specified goals of the company with respect to economic efficiency, quality and profitable business growth.
Attributes
- Good understanding of Financial Statements, including concepts of profitability, P&L, DSO, etc.
- Team Player with good man management skills
- Good presentation & communication skills
- Hands-on on Operational Management processes
- Client Relationship Management skills
- Hands-on knowledge of MS-Office