EN 9100 (Rev. D) Awareness

Delegates attending this training to have prior knowledge of quality management principles & ISO 9001 requirements. Knowledge of English is essential.

• Those who wish to implement quality management system based on EN 9100 in their organization
• Those who will be required to have the working knowledge essential to motivate the team implementing the quality management system
• Those who are planning to attend higher level training courses like EN 9100 internal auditor/documentation & implementation/ lead auditor course

• Introduction to EN 9100, Development & History
• Overview of revision history
• Framework of Annex SL
• Quality management principles
• Interpretation of EN 9100 requirements :
  • Context of organization
  • Interested party
  • Process approach
• Interpretation of EN 9100 requirements :
  • Leadership & commitment,
  • Customer focus
  • Roles & responsibilities
• Interpretation of EN 9100 requirements:
  • Risk based thinking
  • Quality objectives & planning.
• Interpretation of EN 9100 requirements : Support processes (Competence & awareness, infrastructure, work environment, measurement & monitoring resources, organizational knowledge)
• Interpretation of EN 9100 requirements : Operations & its controls (Customer requirements, design & development, externally provided products & services, production & service provision, release of products & services)
• Interpretation of EN 9100 requirements : Performance evaluation (Monitoring & measurement, data analysis & evaluation, Customer satisfaction, Internal audit, management review)
• Interpretation of EN 9100 requirements : Improvement (Nonconformity & corrective action, continual improvement)
• Exercises
• Course summary & summing up

Certificate of attendance shall be issued to all the delegates attending entire duration of the training course.

2 Days