An effective quality management system is essential in order to bundle the complex requirements within your company and achieve business success. Today more than ever, it is vital to react flexibly and fast to all kinds of changes and the needs of customers and markets.
More than one million companies of all types and sizes rely on ISO 9001 for quality assurance. And for good reason. This standard can help to optimise your processes whilst ensuring customer satisfaction – and your success on the competitive market.
You can create a true basis for efficient quality management with certification to ISO 9001. All the expertise and experience of TÜV UK will be at your side.
What is the meaning of ISO 9001 and Quality Management
ISO 9001 is a household name in almost every sector: it is an internationally recognised standard in the field of quality management. ISO 9001 is published by the International Standardization Organization (ISO), created through a collaboration between organisations worldwide and seasoned by application in countless companies.
ISO 9001 is a globally recognised standard with requirements in the field of quality management and therefore a benchmark for transparency and reliability in the market. Quality management is reflected in all parts of the process in your organisation that produces your product or service. Quality management ensures that your organisation has a good handle on ensuring that your product or service meets the needs, requirements, wishes and specifications of customers, as well as other stakeholders. Consider, for example, legislation. With ISO 9001 quality management, you ensure continuous improvement of quality so that you can meet the needs of your customers better and better.
ISO 9001 Benefits
- Customer and stakeholder satisfaction enhanced
- Reduction in business risk Increased cost efficiencies and waste reduction
- Adaptability to changing markets
- Encourages continuous improvement
- Improved employee morale
- Increase in tender success rate
- Effective marketing tool
- Demonstrable quality
What does ISO 9001 certification mean?
By obtaining an ISO 9001 certificate, you link an internationally recognised quality certificate to your organisation, which is issued by an independent, impartial and expert institution. With ISO 9001 certification, you demonstrate that your organisation meets the requirements of your clients or regulators and increase the reliability of your product or service.
ISO 9001:2015 certification consists of a three-year-cycle of annual audits in which an independent party such as TÜV UK determines whether your organisation meets the requirements of the standard. If, after the initial assessment, it can be determined that your organisation meets all the requirements, the internationally recognised certificate will be issued to you.
The ISO 9001 cycle
As described above the certification cycle is a three-year-cycle with the following stages:
- An initial assessment to ensure your business meets all requirements.
- If yes, you’ll be awarded with accredited certification.
- Annual audits delivered by an accredited Certification Body such as TÜV UK Ltd.
FAQs
A quality management system according to ISO 9001 is the ideal basis from which to demonstrate your competence and performance capability, both nationally and internationally. One fundamental advantage is that the standard can be applied across all sectors – both for production companies and service providers.
Often, several management systems exist within one organisation. In addition to quality management, these may concern environmental, energy and also occupational safety and health management. ISO 9001 can be combined with other certifications into an integrated management system through the "High Level Structure of Standards" (HLS).
Internal operating procedures and work processes and also allocation of responsibilities within the organisation are addressed, along with regulation of processes when working together with customers and business partners. This ensures global comparability and also compatibility with other management systems.
ISO 9001 has undergone complete revision in order to adapt to the increasing complexity of the markets and their environment. The focus of the new version of 2015 no longer lies on documentation, but on process outputs and their effectiveness. In addition, the new version of ISO 9001 allows organisations greater flexibility with regard to implementation of their management systems. For example, the standard has adapted to today’s business reality by opening the possibility of computer - or web -based documentation.
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