Administrative Assistant Medical Device International, Americas

TUV USA Inc. based in Salem, NH, USA is part of the TUV NORD Group a global service provider offering independent testing, inspection, and certification services.

TÜV NORD Group is a leading international technology service provider with a focus on people, technology, environment, and material assets. The core of the team consists of safety and technology experts.

Our customers rely on 150+ years of experience and technical expertise in the areas of Mobility, Medical Devices, Aerospace, Food, Education, Information Systems Technology, Sustainability and AI. 

Our Vision

To be a pre-eminent certification body proud of recognizing the efforts and contributions of our employees; providing reliable and consistent services to our clients; instilling confidence and cooperation to our stakeholders and partners and driving entrepreneurship for our shareholders.

Responsibilities:

• Support Project Managers in day-to-day activities.
• Liaise with all Divisions and coordinating support.
• Liaise with TUV USA clients and auditors to organize certification activities.
• Answer the phone and manage schedules.
• Train on project management activities.
• Maintain monthly timesheet.
• Set up meetings as required or requested by management.

Required Skills

• Excellent communication skills in written and oral form and be able to converse with clients, consultants, assessors, staff, and general public on all matters. A good telephone manner is essential.
• She/he must be confident, have good organizational skills and be self-motivated while being part of a team.
• Attention to detail in written form is essential and thus accurate typing is required.
• She/he must be competent in the use of Microsoft Office applications.
• Reliability and a willingness to help where needed.
• Strong work ethic and dependability

Education:

• High school or equivalent (only for Administrative Assistant)
• Bachelor’s degree in business administration or similar field (preferred, if one wants to become a PM in the future)

Relative Experience:

• Familiarity with ISO 13485 (preferred)
• Customer Service

Work Location: Hybrid